![]() ![]() Remaining 3 wires: No continuity (Which is why Right ear and Mic didn't work). I had continuity between Blue and pole 1 (tip) and Copper and pole 3 (Which is why the left ear still worked). So unless you have the exact setup I describe below, you are going to have to test for continuity with a multimeter (on the strands that are not broken.That is, if any of them still work). There are many different variations of colored wires, depending upon your make/model headset. Therefore, a total of 5 different wires within the main cable.and 4 connection points on the TRRS plug. Inside the black wire were 2 additional wires Red and Copper. Inside the white wire were 3 additional wires Blue, Green, and Red/Green. ![]() I found two inner multi-strand wires a white and a black. I cut the main cable about an inch back from the plug. Knowing this, I bought a replacement 3.5mm TRRS plug (4-pole.Right, Left, Ground, Microphone) online to make the repair. I knew the break was near the plug because you could wiggle the cable and get intermittent sound in the right ear. One too many pulls on the cord instead of the plug rendered the right ear and microphone dead. My kids have a Hyper X Cloud Core (KHX-HSCC-BK) gaming headset they use on PS4. Suitable Ohmmeters (function found in a DMM - Digital Multimeter) can be purchased from larger hardware stores for about $10 Therefore they will both go on the appropriate earth pin for your connection type. You may find that there are two earth wires (possibly), 1 for the speakers and 1 for the microphone. Write down the colour of the wire and to which pin it is connected to, then you will know how to connect them into the new jack plug. The best way to do this is to cut the cable at least 2 inches from the jack plug, strip off the sheath back to the jack plug to expose the wires, strip a bit of the insulation from each of the wires and then using the Ohmmeter, check between the jack plug connector and each wire to ascertain where it goes. Here is a link to a video which shows how to connect the cable into the plug.Īs there are 2 standards as to how the wires are connected, (see image below) you may have to use an Ohmmeter to determine the correct connections. You will no doubt find more suitable suppliers It is not a recommendation to use them, it is merely shown to give an idea of the cost and to confirm that this is what you have. Since it is a gaming headset, I'm assuming it has a 4 pin (TRRS) jack plug. It is better to replace the plug and create a new connection. The cable has probably a fractured wire where it enters the jack plug. Thanks in advance iFixit Community you guys are the best! I really want to try to repair if possible I have a good amount of electronic tools and knowledge but I am worried what I find won't be as simple as a little loose solder connection of some sort. Bottom line I don't really care if I have to cover it up with electrical tape if it works. Does anyone think it would be possible to cut open the plastic and resolder the connection to stop this from happening or not? These are just my backup since my main are RMA right now (whoops). The cable is also braided which could run into some interesting problems. The jack is covered in plastic as well as some anti-bend plastic design like layered rings, you know. The "ideal spot" does change and requires a lot of playing because I guess the cable shifts around not sure. To solve this I have been bending the cable a using a clip to keep it in the sweet spot as best as I can for the longest amount of time (It never holds). This creates a situation where 1 ear is always working and the second is flakey. It is plugged into the included 7.1 surrond remote but I have confirmed this happens in multiple ports i.e my phone, computer, other phones etc. My Hyper X Cloud 2 Gaming Headset has a 3.5mm plug that only works when the cable is bent in a certain direction implying that the connection has come loose and can only make a connection in a certain direction. ![]()
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